Chief Operating Officer

The Role
In Thailand there are over 10 million students in our public school system, and yet ~50% leave the system without basic reading, writing and critical thinking skills. Unfortunately, most of them are from low income families, so this contributes to growing injustices and weak human capital in our country. This is unacceptable if we want our new generation to remain relevant and competitive and support an aging society in the next 10 years. At Teach For Thailand, we are working to change this. We believe in the potential of all children and are working to create a different future for kids growing up in low income communities in Thailand. Today, we have 73 participants in our two-year leadership development program, 114 ambassadors, and 15 team members who are committed to expanding educational opportunity through their leadership in schools and across all sectors. Over the next 2 years, we aim to grow our movement to 150 participants who collectively will impact 30,000 children in classrooms, along with 200 ambassadors and 25 staff serving as leaders to address systemic causes of educational inequity across all sectors. To achieve this, we need a Chief Operating Officer to provide leadership for the organization by evolving our experiential leadership development program, developing a resilient organization, and significantly growing partnerships.
An ideal candidate is a natural leader with a strong track record of leading teams and a knack for dealing with ambiguity by bringing order to chaos. Over time you will be responsible for evolving the structures and roles on the TFT team to match what is required to achieve our vision as we grow. You will keep expectations high and knit all of our teams together so that we can fulfill our mission and make a lasting impact. This is a hands-on execution role that requires exceptional leadership and management skills, strategic thinking, and the ability to work alongside and coach junior team members on a daily basis. This is a great opportunity for a visionary leader to take on a new challenge in a fast paced, results oriented, and socially minded environment. The Chief Operating Officer will report directly to the CEO. 
Outcomes and Responsibilities
  • Lead Teach For Thailand’s programmatic teams (Talent Acquisition, Training and Support and Ambassador Network) to:
    • Achieve ambitious growth target for number of participants, which is expected to grow at an average of ~20% annually over the next three years
    • Evolve and refine our transformational vision for students and system change to impact more than 30,000 students over the next few years
    • Evolve and improve training and professional development programs for participants to achieve our vision for students and prepare our ambassadors for leadership
    • Establish mechanisms for mutual learning and collaboration between programmatic teams to ensure that all of them are working together in an aligned and integrated way toward our transformational vision for students and system change
  • Lead Teach For Thailand’s External Relations team (Development, Government Relations, and Marketing & Communications) to:
    • Increase revenue generation and diversify our funding base to raise ~1.2M USD in FY19 (annual increase of 20-30% depending on program growth)
    • Sustain and grow our school placements and public sector funding (over ~500K USD in FY18 and expected to grow 30-60% annually depending on program growth) through partnerships with the Ministry of Education and Local Administrative Areas
    • Cultivate Teach For Thailand’s brand as a top-of-mind charitable organization through the development and delivery of a top-notch marketing and communications strategy
  • Lead Teach For Thailand’s Operations (People & Culture, Finance and IT) and Data & Impact teams to:
    • Increase team engagement, as measured by results on the annual staff engagement survey (particularly on managerial capabilities and performance management) and staff retention
    • Have strong annual plans and regular quarterly reviews that enable the organization and teams to know their progress, achieve their goals and vision, and learn and improve
    • Maintain budget and cash flow management systems to ensure fiscal responsibility and compliance
    • Promote and create a data-driven culture where the organization is able to use data on outputs and outcomes to evaluate its impact and efficiency, make decisions, and ensure that it is achieving its vision and goals 
  • Build a strong team culture
    • Manage a team of ~5-7 heads/managers to be high performing and successful; coach and develop them professionally and cultivate them as future leaders of our organization
    • Hire, coach, mentor, develop and evolve the team as we grow to achieve our vision
    • Build a strong team culture so that staff working at TFT have an inspiring, fulfilling and sustainable experience that leads to delivering their best performance
  • Contribute to and shape Teach For Thailand’s overall organizational strategy
    • Partner with the CEO and other teams to help create organization-wide strategies around program growth; student, school and community impact; organizational strength; and other long-term areas of focus
    • Provide leadership for the organization by representing the vision, mission, and core values of the organization, both internally and externally
    • Work on key strategic initiatives and issues to optimize the operations of the organization as well as maximize impact
  • Bachelor’s degree
  • Fluency in Thai and very good command of English
  • 10+ years of professional full-time experience, with a particular focus on managing junior team members to achieve great results in a goals-driven environment
  • 5+ years of team leadership experience, with proven track record in people and performance management
  • Experience creating/facilitating adult learning experiences preferred
  • Demonstrated success in building and growing partnerships preferred
Skills, Knowledge and Mindset
  • A deep commitment to education equity - a belief that all children can succeed regardless of their background  
  • Visionary leadership skills, with the personal drive and energy to inspire and motivate colleagues and peers
  • Ability to work effectively with ambiguity in an organization transitioning out of its startup phase, including willingness to operate outside of one’s formal role to ensure the success of the broader organization
  • A learning orientation - commitment to development and openness to feedback
  • Exceptional interpersonal skills - ability to establish and manage authentic working relationships with people of all working styles to get things done
  • Exceptional organizational skills - ability to manage multiple complex projects to achieve results
  • Exemplify Teach For Thailand’s core values: Lead by Example, Students First, Constant Learning, Sense of Possibility, Relationships Matter, and Open and Honest.
Salary is competitive in the Thai context and depends on prior experience. Benefits include medical insurance, a generous leave policy, and possible opportunities for travel. Additionally, there is ample opportunity for professional development and mobility within the organization as well as access to professional development through the Teach For All global network.
To Apply
Please send your resume and a one-page cover letter to and specify in the subject line of the position you are applying for.
Only shortlisted candidates will be contacted.

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