Operations Manager

The Role
In Thailand there are over 10 million students in our public school system, and yet ~50% leave the system without basic reading, writing and critical thinking skills. Unfortunately, most of them are from low income families, so this contributes to growing injustices and weak human capital in our country. This is unacceptable if we want our new generation to remain relevant and competitive and support an aging society in the next 10 years. At Teach For Thailand, we are working to change this. We believe in the potential of all children and are working to create a different future for kids growing up in low income communities. Today, we have 69 participants in our two-year leadership development program, 78 ambassadors, and 15 team members who are committed to expanding educational opportunity through their leadership in schools and across all sectors. Over the next 2 years, we aim to grow our movement to 150 participants who collectively will impact 30,000 children in classrooms, along with 200 ambassadors and 25 staff serving as leaders to address systemic causes of educational inequity across all sectors. To achieve this, we need an Operations Manager who can help Teach For Thailand attract, develop, and retain top talent; build staff engagement and an organisational culture focused on impact; and manage its financial, technology and office resources.
 
An ideal candidate is a proactive executor with a strong track record of managing operations successfully. You have a knack for dealing with ambiguity by bringing order to chaos. You will keep expectations high so that we can fulfill our mission and make a lasting impact. The Operations Manager will report directly to the Head of Operations.
 
Responsibilities
  • Implement human resources processes and initiatives in the areas of Staff recruitment, engagement, retention, development and evaluation
    • Fill job openings by executing all processes related to talent attraction and selection and continually optimizing the processes and systems to ensure that Teach For Thailand have good hires with the right experience
    • Implement and support the performance management process
    • Manage and continuously improve systems for staff compensation and benefits and career development
    • Implement and monitor people development processes
    • Build a strong team culture so that staff have an inspiring, fulfilling and sustainable experience that leads to high engagement and performance
 
  • Manage finance and accounting processes to ensure the organisation’s financial sustainability
    • Manage day-to-day financial activities in compliance with organisation policies, regulations, accounting principles and standards
    • Control petty cash
    • Ensure all payments are made on time with high accuracy
    • Manage budget-to-actual variances by reviewing budgets on a monthly basis, with a view to identifying causes for variances and making adjustments to budgets as needed
    • Prepare accurate financial statements and reports on an ad hoc, monthly, quarterly, and annual basis for management
 
  • Manage the organisation’s technology to support our work
    • Manage the organisation’s web-based data management systems (e.g., Salesforce.com), including developing and maintaining our systems and training staff on their use
    • Maintain and improve the technology that the organisation uses (e.g., Google Drive, WorkPlace, Zoom, etc.) and ensure data integrity  
    • Recommend new technology as appropriate
 
Requirements
  • Bachelor’s degree or above
  • Fluency in Thai and very good command of English
  • 5+ years of experience in human resources and/or finance
  • Experience working in a high growth and fast paced startup environment highly preferred
 
Skills, Knowledge and Mindset
  • A deep commitment to education equity - a belief that all children can succeed regardless of their background  
  • Visionary leadership skills, with the personal drive and energy to inspire and motivate colleagues and peers
  • Ability to work effectively with ambiguity in an organisation transitioning out of its startup phase, including the willingness to operate outside of one’s formal role to ensure the success of the broader organisation
  • A learning orientation - commitment to development and openness to feedback
  • Exceptional interpersonal skills - ability to establish and manage authentic working relationships with people of all working styles to get things done
  • Exceptional organisational skills - ability to manage multiple complex projects independently to achieve results, with great attention to detail
  • High levels of integrity and accountability
  • Exemplify Teach For Thailand’s core values: Lead by Example, Students First, Constant Learning, Sense of Possibility, Relationships Matter, and Open and Honest
 
Compensation
Salary is competitive in the Thai context and depends on prior experience. Benefits include medical insurance, a generous leave policy, and possible opportunities for travel. Additionally, there is ample opportunity for professional development and mobility within the organisation as well as access to professional development through the Teach For All global network.
 
To Apply
Please send your resume and a one-page cover letter to careers@teachforthailand.org and specify in the subject line the position you are applying for.
 
Only shortlisted candidates will be contacted.
 
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